Your Full-Service Logistics Partner
Order Fulfillment / Custom Kitting / Drop Shipping / Warehouse Services
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About Us.

For almost 20 years, Universal Fulfillment has serviced a diverse range of clients in the eCommerce, B2C and B2B categories.

Our core offerings include multi-channel, integrated fulfillment solutions for retail, wholesale and direct to customer models. Our clients include E-commerce brands, book promotions, marketing agencies campaigns, clothing lines, and health/medical companies.

We Are More than YOUR Fulfillment Warehouse
PARTNERS
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Hi!
Hi!
Our Services
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Warehousing and Storage
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Order Fulfillment
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Kitting & Assembly
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Custom Branded Merch
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Branded Packaging / Printing
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Subscription Box Fulfillment
How is Universal Fulfillment Different?
We stand apart from the competition in ways that matter most:
  • Simple Pricing
  • Concierge Level Customer Service
  • Complex & Custom Kitting and Bundling Services
  • D2C, B2B & Subscription Box Fulfillment Services
  • Custom Logo Products / Printed Marketing Materials
  • Product Sourcing, Manufacturing and Importing
  • Warehouse Storage & Inventory Management
  • Palletized and Floor Loaded Container Unloading/Loading
  • Full-Service Return Management
  • National and International Discounted Shipping Rates
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Consider Us Part of Your Team
We are committed to providing a concierge fulfillment experience for both you and your customers. We are truly obsessed with delivering a fantastic customer experience every day, every time.
  • Integration with All Major Platforms
  • Flexible and Advantage Shipping Solutions
  • Sourcing & Product Development Experts
  • Full Design and Consulting Capabilities
  • Complex Kitting and Packaging Specialists
  • Family Owned and Operated since 2003
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Omni Channel Integrations
Universal Fulfillment integrates with multiple shopping carts, marketplaces and retailers simultaneously. This allows you to expand your eCommerce footprint, and to distribute inventory accurately across multiple platforms.
  • Automated updates of your order tracking numbers to all integrated platforms
  • Concierge Inventory Management Services
  • Over 50 Shopping Cart and Marketplace Integrations Available
  • Plus custom integrations as needed
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Full International Logistics
Universal Fulfillment coordinates your international freight from origin to warehouse, helping keep your inventory moving smoothly and reducing the headaches of overseas shipping, customs, and delivery scheduling.
  • Ocean, air, LTL, and full truckload freight coordination
  • Container drayage services
  • Customs clearance support and doc coordination
  • International supplier freight quote management
  • Delivery scheduling, receiving, and inventory processing
  • One point of contact from port to fulfillment center
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Multiple Carriers
Universal Fulfillment offers discounted shipping rates with all the major carriers. Including overnight, 2 day, and ground shipping with our express shippers. We can also manage any LTL shipping requirements you have.
We will determine:
  • The Fastest way to deliver
  • The Least expensive way to deliver
  • The Most secure way to deliver
Our goal is your satisfaction.
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How Does Order Fulfillment Work?
1
Ship To UF
Send inventory to our warehouse
2
Received
Inspected & counted
3
Pre-Kitting
Prepared per spec
4
Stocked
Shelved & tracked
5
Marketing
Inserts & materials added
6
Pick & Pack
Order pulled & packed
7
Labels+
Shipping labels printed
8
Transport
Carrier pickup
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Tracking
Number sent to customer
10
Delivery
Happy customer receives order
General Proposal Outlines
1
Receiving
We will receive your packages by the box, case, pallet or container load.
2
Integration
Basic integration with standard feeds are included in our onboarding for contracted clients. Advanced integration may incur an hourly fee.
3
Storage
Storage is billed monthly based on active inventory at end of month. We charge per pallet or for shelf storage via cubic square foot.
4
Materials
All printed marketing materials are produced offsite and delivered in bulk as needed. All materials to be printed are QUR.
5
Fulfillment
Assembly of kits, products, and packaging is charged on flat rates based on: Number of steps, Sku's, Elements included, Monthly volume
General Proposal Outlines (cont.)
6
Postage
Custom pricing quoted per job. We use USPS, UPS, FedEx, and LTL companies for large shipments.
7
Tracking
We can deliver your order tracking number to the end customer / recipient of your package.
8
Returns
We charge for returns based on the repackaging or disposal of the item or items. In some cases there is no cost for returned items.
9
Inventory
We manage your inventory in a custom system designed with your specific requirements in mind. We will provide a dedicated support team member to manage your orders.
Proposal Overview
Receiving:
Fee's here are based on how the inventory shows up to our warehouse. If everything is labeled clearly, and packed with SKU's separated by boxes, cases or pallets – we work quickly, and your cost will be minimal.
Shipping Integration:
Basic integration into our shipping software, is included in most cases at no cost in our onboarding for new clients. For custom integration, or high SKU counts, we charge hourly.
Storage:
Storage is billed monthly based on active inventory at end of month.
Marketing & Packaging Materials (If needed):
All materials to be printed are QUR. For packing and shipping materials, we will buy in bulk and store for your orders in advance.
Pick-Pack:
We will pick your items, and pack or kit them exactly how you would like it to be done.
Return Order Management:
Our return order team will process any return orders, examine the contents if you require, and determine if product is saleable, or needs to be discarded. Items that can be sold again, can be placed back into inventory.
Postage / Shipping:
We will ask for a monthly postage retainer to be paid in advance. The amount is based on estimated monthly shipping costs. For larger orders, pallets etc… We can discuss ACH payments made in advance of the pickups.
Monthly Minimums:
We don't require a monthly fulfillment or shipping minimum, only that your account bills over the monthly minimum.
Pricing Overview
All rates subject to final agreement
Item <500/mo <1500/mo <5000/mo Unit Note
RECEIVING / HOURLY WORK
Hourly Work$35.00per man hourper person, as required
Pallet in$10.00per palletexterior inspection, images as needed
Pallet out$17.00per palletoutgoing prep, wrap, move to loading dock
LTL
LTL Truck Coordination$20.00per LTL pick up, outbound management
LTL Shipping CostsTBDquoted and charged prior to pick up
TECH
Platform Integration$50.00per hourselling platforms as needed
Client Portal Access$125.00per monthfull access inventory, orders and tracking
STORAGE
Standard Pallet (48x40x48)$36.00per month
Oversized/Non-Stackable$53.00per monthPallets that are fragile, too tall, or not packed stable
Shelf Space$1.85cubic foot/mo
Aged Inventory Surcharge15%added to inventory not moved for >150 days
SHIPPING MATERIALS (quoted as needed)
Shipping boxTBDper boxcorrect size TBD
Poly bag/Bubble MailerTBDperstandard sizes
Bubble wrapTBDas needed
Specialty labelingTBDperas needed
MARKETING MATERIALS
Marketing MaterialsTBDas neededflyers, promo cards, etc.
BASIC KITTING / PICK AND PACK
Pick and Pack$2.95$2.45first item pick
Each Additional Item$0.80$0.80going in the same shipment/package
Custom Kitting$0.40$0.40$0.40repacking, tissue wrapping, exact item placement
OTHER
Marketing Insert$0.10per itemplaced into picked order if needed
Return Order Management$2.50per itemeach item, receive, open, inspect, report
POSTAGE / SHIPPING
UF Shipping AccountTBDusing our shipping accounts
Client Shipping Account$0.25per labelusing client or non-UF shipping accounts
Postage EscrowTBDper monthestimated shipping postage discussed
International Order Management$5.99per ordermanage paperwork, invoicing, shipment
TERMS
Monthly Minimum Billing$500.00per monthincludes everything except postage/shipping fees
Payment Method & TermsACH/Wire transfer within 10 days of invoice
Start DateTBD / ASAP
We Want To Earn Your Business!
Please let me know…
Have I answered all of your questions?
Jon Salk
📞 954-466-9995
✉️ [email protected]
Universal Fulfillment
Thank You
Jon Salk
954-466-9995
[email protected]
954-466-9995